Sometimes, and due to the activity we develop on this Website, Silk-CB will process personal data. In the following sections we answer some of the questions that may arise in relation to how these data are treated, and what are the commitments that Silk-CB assumes when accessing, storing and disposing of the information that may eventually be collected.

What regulations do we apply when we manage your personal data to provide you with our services?
To this end, our activity is governed by the commonly known General Regulation of Data Protection (RGPD), which is the Regulation (EU) 2016/679 of the Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free circulation of these data and which repeals Directive 95/46 / EC, and other national legislation that may be applicable.

How can I contact the person responsible for processing personal data?
You can contact Carlota Bellés, with DNI 47886756C at her address at  Rda. General Miter 114, 2nd, 1st, 08021, Barcelona, ​​telephone +34 619160147 or through the email

What is the legitimacy for the treatment of your data?

You can browse the Website without providing any personal information, but in some cases this information is necessary to provide you with the products and services you request.

The personal data that we obtain on the Website, as well as the offer of products and services that we offer you, are based on the consent that we request.

When you make a query related to the exercise of the rights about which we inform you below, or with claims about our products or services, what legitimizes us to treat your data is the fulfillment of legal obligations on our part.

When collecting your personal data to provide the requested service, we will treat the information according to the policy set out in this legal notice.

For what purpose do we treat your personal data?

The personal data that we request, or that you provide us by reason of your browsing, serve us to manage, provide and improve the services that you have requested. In general, they will be the following:

your identifying data (for example, your name, surname, language and country from which you interact with us, contact information, etc);

economic and transactional information (for example, your payment or card information, information about your purchases, orders, returns, etc.);

connection data, geolocation and navigation (in case you interact with us from your mobile, for example);

commercial information (for example, if you are subscribed to our newsletter),

data about your tastes and preferences.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the Website, we will mark some fields as obligatory, since they are data that we need to be able to provide the service or give you access to the functionality in question. Please bear in mind that if you decide not to provide us with this information, you may not be able to complete your registration as a user or that you can not enjoy those services or functionalities.

Please note that by actively providing your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them. Any loss or damage caused to the Website or to the responsible Website or to any third party due to a communication of erroneous, inaccurate or incomplete information in the registration forms, will be your exclusive responsibility. Please remember that in general you only have to provide us with your own personal data, not those of third parties. In the case that they belong to third parties, we understand that it is through your consent and we ask you to invite them to know our legal texts as soon as possible.

If you want to ask or request something in relation to the processing of your personal data, do not hesitate to do so by writing to .

How do we treat your data?

Silk-CB exclusively collects personal information to the extent necessary to achieve a specific purpose. The information will not be used for a purpose incompatible with the one described.

Silk-CB only discloses the information to third parties if it is necessary for the fulfillment of the purpose of the service and only to the people who must know them. All this in order to provide the service treating your personal data with confidentiality and reservation, according to current legislation. These third parties will be:

Financial entities,

fraud detection and prevention entities,

technology service providers,

suppliers and collaborators of logistics, transport and delivery services,

service providers related to customer service.

suppliers and collaborators of services related to marketing and advertising.

How long do we save your data?
Silk-CB only saves the data for the time necessary to fulfill the purpose of its collection or subsequent processing. We will keep them afterwards, duly stored and protected during the time in which responsibilities arising from the treatment could arise, in compliance with current regulations at all times. Once the possible actions are prescribed in each case, we will proceed to the suppression of the personal data.

How do we secure your personal data?

We do our best to keep your personal data safe. All the files that comprised this website are hosted by the hosting provider Siteground Spain Sl., with registered office in Madrid, Calle prim, 19 – BJ IZ, Madrid, 28004 , Madrid, with C.I.F .:  B87194171. and the data contained in them are processed according to their Privay policy.

Although we do our best, we can not guarantee the security of the information. However, we promise to notify the appropriate authorities of the data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we can to prevent security breaches and help the authorities in the event of violations.

If you have an account with us, keep in mind that you must keep your username and password secret.

What rights do you have about your personal data?

Right of access. You can ask Silk-CB if we are treating your data and in what way.

Right of rectification. You can ask us to update your personal information if it is incorrect, and delete it if you wish.

Right of limitation of treatment. In this case they will only be kept by Silk-CB for the exercise or defense of claims.

Right of opposition. Upon your request to object to the treatment, Silk-CB will stop treating the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims should continue to be treated.

Right to data portability. In case you want your data to be processed by another company, Silk-CB will facilitate the portability of your data in a structured format, commonly used and readable by a machine, to transmit it to another entity directly, provided that it is technically possible.

Right of suppression. You can request that we delete your data when it is no longer necessary for the treatment, you withdraw your consent, it is an illicit treatment or there is a legal obligation to do so. We will analyze the assumption and apply the law.

If you need more information about what rights you have recognized in the Law and how to exercise them, we recommend you to contact the Spanish Data Protection Agency, which is the control authority in terms of data protection.

Silk-CB also facilitates the management of your personal data so that:

If you want to “Request a withdrawal from your account on the Website” you have the possibility to do it yourself in the “My Account” section of the Website.

If you want to “Request the withdrawal of your subscription to newsletters” you can do it directly in the available link that appears in the body of each of the emails you receive with our newsletter or by sending an email directly to

If I want to exercise my rights who can I contact?

For the best management of your request, please send us the following:

An email to indicating your full name and the right you wish to exercise over your personal data. In case we consider it necessary to identify you, we can request a copy of a document proving your identity.

Changes to this Personal Data Processing Policy
We reserve the right to make changes to this Policy for the processing of personal data.